Store Policies:

Payment

We accept Discover, Visa, MasterCard and American Express. Your credit card is charged at time of shipment, not before. Sorry, we are currently unable to accept personal checks or C.O.D.’s.

Privacy

We do not disclose, sell or rent any personally identifiable information about you to any third party. If you elect to receive special promotional offers, only pertinent information will be forwarded to the appropriate party for this specific purpose.

Product Satisfaction

Not satisfied with the quality of a product? Please notify us directly using the customer satisfaction contact information listed on the product label.

Returns

We accept returns, but only if the product was found to be damaged upon arrival or if the wrong item was shipped. So be sure you’re ordering the right product. If you do have a problem with your shipment, please contact us through the Contact section.

Secure Checkout

“To ensure the protection of your personal data, our checkout process is secure, meaning your data is transferred in an encrypted form to secure data servers.Secure, encrypted website pages can be readily identified via the address shown in the address bar of your browser. Secure pages begin with the designator HTTPS:. The (S) signifying a secure page. Unsecured pages being with HTTP:.”””

Security

All order information is encrypted using a leading provider of digital trust services, Comodo, before being transmitted over the internet. Once we verify and authorize your credit card information, it is immediately deleted and NEVER stored on our servers. Your personal information is stored on a secure server.

Shipping & Backorders

Orders typically ship from our warehouse via USPS within 2 – 5 business days, when all ordered items are in stock.

Partial Shipments

As a rule, we’ll hold your order if an item is backordered and ship complete once all items are in stock.